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Privacy Policy, Terms and Conditions Etc.

At Artistic Paints by Brenda Jean, we take your privacy. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information when you visit our studio and gallery, purchase artwork, or engage with us online. By using our website, you consent to the terms of this policy and how we handle your information.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through Wix Payments or third‑party providers)

  • Messages submitted through contact forms or email

Automatically Collected Information

When you visit our site, Wix may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Cookies and similar tracking technologies

This information helps us improve site performance and user experience.

How We Use Your Information

We use your information to:

  • Process orders and payments

  • Ship artwork or products

  • Respond to messages or inquiries

  • Send class confirmations or event updates

  • Improve website functionality and security

  • Comply with legal and tax obligations

We never sell your personal information.

Payment Processing

Payments are handled through Wix Payments, PayPal, or other secure third‑party processors. We do not store your full credit card details on our servers.

Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences

  • Improve loading speed

  • Analyze site traffic

You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share your information only with:

  • Wix (website hosting and security)

  • Payment processors

  • Shipping carriers

  • Legal authorities if required

We do not share your information with advertisers or unrelated third parties.

Data Storage & Security

Your data is stored securely through Wix’s protected servers. Wix complies with industry‑standard security protocols, including encryption and secure data centers.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

  • Request a copy of your stored information

To exercise these rights, contact us at brendasartisticpaints@gmail.com.

Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the most recent revision.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, contact:

Artistic Paints by Brenda Jean Email: brendasartisticpaints@gmail.com Website: https://www.artisticpaintsbybrendajean.com

**Refund PolicyArtistic Paints by Brenda Jean LLC**

Last Updated: September 20261.

 

General Refund Policy

1. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your painting, you may return it within 30 days for a full refund or exchange.

 

Please contact us before returning your painting so we can provide you with the necessary instructions.

Please note that the customer is responsible for return shipping costs on non‑damaged items.

 

2. Damaged Paintings (Shipping Damage) If your painting arrives damaged:

Send a picture of the damaged painting and the packaging to brendasartisticpaints@gmail.com and title the subject line “Damaged Painting” so it can be located quickly.

 

The damage will be evaluated, and a 100% refund will be granted on unpresentable paintings at the seller’s discretion.

 

Return shipping for damaged paintings will be paid for by Artistic Paints by Brenda Jean LLC.

 

To complete the return:

Return the damaged painting Include all accessories and original packaging, Include the original receipt or gift receipt.  Ship the return within 14 days of receiving the product

Once received, we will exchange the item or issue a refund based on the original payment method.

 

3. Classes & Events Cancellations made 48 hours or more before the event may be eligible for credit toward a future class.  No-shows or cancellations within 48 hours are non-refundable.If we must cancel an event, you will receive a full refund or credit.

 

4. Custom Commissions

Deposits for custom artwork are non-refundable once work has begun, due to the personalized nature of commissioned pieces.

 

5. Non-Returnable Items

The following items cannot be returned:  Gift cardsDownloadable digital productsServices already rendered (classes, private lessons, events)

 

6. Refund Processing Time

Once your return is received and inspected, refunds are typically processed within 5–10 business days, depending on your payment provider.

 

7. Contact Information

For questions about returns or refunds, contact:  Artistic Paints by Brenda Jean LLC Email: brenjen565@gmail.com Website: https://www.artisticpaintsbybrendajean.com

Privacy Policy
Terms and Conditions
Returns and Damages
Cookies

Artistic Paints by Brenda Jean, LLC

The Painting Room 

Studio and Art Gallery

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